I HELP LEADERS & ORGANIZATIONS CONNECT WITH THEIR
INTERNAL & EXTERNAL AUDIENCES
CORPORATE CONSULTING EXPERIENCE
DIGITAL MARKETING TRAINING
UX RESEARCH
DIVERSITY & INCLUSION:
SUPPLIER READINESS
EXECUTIVE WORKSHOPS
TV SHOW PRODUCTION & HOSTING
SMB SUPPORT EXPERIENCE
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WORK EXPERIENCE
Jul 2022 - Present · Atlanta, GA
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Conduct maturity assessments/instructional analysis to ensure conformity with training objectives and develops adult learning strategies
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Prepare auxiliary plans for training project completion
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Conduct performance-based assessments for objective evaluation of instructional programs
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Consult with instructional staff to confirm program/system objectives, operational procedures and system/program constraints
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Remain current on developments in training and instructional methodologies, including technology enhancements, and attends periodic seminars, forums and meetings to ensure currency of education
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Leverage CMS, DAM, and LMS resources to manage digital libraries
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Author and organizes training systems procedural manuals and supporting documentation for training programs and systems in accordance with organizational/departmental requirements
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Content and strategy development
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Markets: US, EMEA, and Philippines
Jul 2011 - Mar 2016 · Atlanta, GA
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Managed B2B relationships for $60M book of business
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Trained and developed sales representatives on B2B account management, CRM implementation, retail growth strategy, and game planning for market share growth
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Developed and presented employee performance appraisals
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Developed and implemented L&D workshops
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Implemented HR training and development processes
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Facilitated executive market evaluations and UX research events
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Developed and facilitated recruiting workshops at the University of Georgia
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Developed content and resources for ERGs
Trainer-Business Process & Technology
Mar 2011 - Dec 2011, Richmond, VA
- Designed and facilitated CRM software training
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Created internal commercials, creative content, and communications
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Tested software and performed UX research
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Selected by team to present training content to leadership
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Developed L&D training content
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Additional Roles: Unit Manager, Sales Development Associate, and Territory Sales Manager 2002-2011
PROFESSIONAL SPEAKING EXPERIENCE
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